Contact Us
Have a question or need help? We'd love to hear from you.
Email Support
support@writegenius.io
Best for account & billing questions
General Inquiries
hello@writegenius.io
Partnerships, press & feedback
Response Time
Within 24 hours
Monday – Friday
Send Us a Message
Common Questions
- → How much does Premium cost? — $4.99/month with access to all features.
- → How do I cancel my subscription? — Go to Account → Manage Billing & Cancel.
- → Is my text stored? — No. Read our Privacy Policy for details.
- → Can I use the tools for free? — Yes! All tools have a free tier.
How We Can Help
The WriteGenius support team is here to help you get the most out of our AI-powered writing and productivity tools. Whether you need assistance with our paraphraser, grammar checker, translator, PDF editor, or any of our 30 plus tools, we are committed to providing fast and helpful responses to every inquiry.
For billing and subscription questions, including upgrades, cancellations, and refund requests, please email our support team at support@writegenius.io with your account email address. We typically resolve billing issues within one business day. If you are experiencing a technical problem with a specific tool, please include the tool name, your browser, and a brief description of the issue so we can investigate quickly.
We welcome feedback and feature requests from our community. Many of the tools and improvements on WriteGenius were inspired by user suggestions. If you have an idea for a new tool, a language you would like us to support, or a feature that would improve your workflow, let us know through the form above or email us at hello@writegenius.io.
For partnership opportunities, press inquiries, or collaboration proposals, please reach out to hello@writegenius.io and include details about your organization and how you envision working together. We are always open to exploring integrations, educational partnerships, and content collaborations that help more people write better.